We are required to collect and remit sales tax in a number of US states and localities. Not all states tax the sale of software as a service (SaaS), but it’s becoming increasingly common. If your state or city is on the list below, you’ll see a line item on your monthly invoice for sales tax. The rate being collected on your invoice is determined by your billing address and, in certain jurisdictions, whether you are using our products for business/commercial or personal purposes. As regulations change, we will update this list.
You’ll see sales tax on your invoice if you live in:
This list is subject to change without notice.
If you need to change your billing information because you don’t actually reside in a taxable jurisdiction, you can easily handle that within your accounts. You may need to re-enter your credit card information as part of the billing address update.
Please contact our Support team if you have trouble or if: